Q1: What is your payment?
A: 1.T/T a:30% down payment and 70% balance payment before
shipment,b:100% T/T
2. L/C at sight
3. Western Union
4. O/A
5. Paypal
6. Other payment will be accepted according the development.
Q2: Where is your nearest export port?
A: Shanghai ,about 1 hour far away from our company.
Q3: What is your MOQ?
A: For fabric,the MOQ is 1000M,
forTPU film,300 KGS for clear/white color of low breathable TPU
film,
500 KGS for colorful low breathable TPU film,
5000 metres for clear/white color of medium and high breathable TPU
film,
10000 metres for colorful medium and high breathable TPU film.
Sample can be a small quantity to meet various needing.
Q4: Do you have free samples to send to us?
A: Small quantity of samples are free,you only need to pay for the
shipping cost.
if you need many samples,could you pay samples fee+shipping cost?
Or customised size or large quantity of samples should be charged.
Q5: what is your delivery time?
A: For sample:2-5 days
For bulk order:3-30days(depends on order specification and
quantity)
Q6: How to confirm the quality before starting to produce?
A: It is the best way if you send us a sample,so we can according
to your sample and give you a counter sample for check the
quality,also we will quote a price for you check the cost.After
confirm all of this,you can contact me for an order.
Q7: When can I get the price?
A: 1):We usually quote within 1 or 8 hours after receiving inquires
from the costomers.If you are urgent to get the quotation,please do
not hesitate to call us directly so that we can quote ommediately
via Email once we know your situation.
2): A favorable discount will be given if there is a large quantity
you need.
Q8: How to solve the quality problem after sales?
A: Take photos or vedios of the problem and send to us.After we
confirm the problems within 3 days,we will make a satisfied
solution for you.
Q9: May I customize for the colors/patterns/size or other special
specification for the order?
A: We accept you customized specification for your order, but the
quantity need meet our minimum requirement.And we could match your
ordering request even mixed different thickness and colors.
